Support

Frequently asked questions and how to get in touch

Photos

Why does the app ask for access to all photos?
To notice new screenshots as you take them. With “Selected Photos”, the app can't see anything you capture later. Photos are deleted only when you empty the Trash, and iOS asks you to confirm each time.
When are tossed screenshots actually deleted?
Screenshots you toss wait in the app's own Trash first. On the Trash page, “Delete from camera roll” removes them from Photos all at once, with one confirmation. Even then, they stay in Recently Deleted in the Photos app for 30 days, where you can recover them.
What happens if I delete a screenshot in the Photos app?
It leaves this app, too. The only exceptions are screenshots that have a folder, note, pins or a favorite mark: those stay in this app, because that information exists only here.
Can I sort screen recordings or receipts from my banking app?
Yes. Screen recordings join the board by default (you can turn that off in Settings). For receipts, choose the album in Settings under “Albums to import” and its images show up on the board like screenshots.

Pricing

How much can I do for free?
Sort up to 30 screenshots a day (keep, delete or move to a folder), make up to 4 folders and add up to 2 pins per screenshot. Saving from the share sheet, Moodboards, labels, color extraction and slideshows are free.
How do I cancel the paid plan or restore a previous purchase?
To cancel a monthly or yearly subscription, go to the iPhone Settings app, tap your name, then Subscriptions. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. To bring back a purchase on a new iPhone, open this app's Settings, go to Plan and tap “Restore Purchases”.

Your data

Where is my data? What about a new iPhone?
Copies of your screenshots, notes, pins, folders and links live on your iPhone. They're included in your iCloud backup (or a backup to your Mac), so restoring a backup on a new iPhone brings them along. Deleting the app deletes them. You can export your links and notes to a file at any time from Settings.
How do I change the app's language?
In this app's Settings, choose Language. The change applies the next time you open the app.
How do I stop the daily reminder?
In this app's Settings, turn off Reminder.

Contact: hello@vveld.ai

Privacy policy